Rates & Policies

General Sign Language Interpreting

Base Hourly Rate (Normal business hours 8:30 a.m. to 5:00 p.m.)	$64.00
Night/Weekend Hourly Rate (Outside normal business hours 8:30 a.m. to 5:00 p.m.)	$90.00
Last Minute Requests (Requests made with less than 48 business hours notice.)	$90.00
Em-Com Emergency (Two-hour minimum plus travel at the same rate.)	$150.00

 

Legal Interpreting

Base Hourly Rate (Normal business hours 8:30 a.m. to 5:00 p.m.)	$75.00
Night/Weekend Hourly Rate (Outside normal business hours 8:30 a.m. to 5:00 p.m.)	$100.00
Last Minute Requests (Requests made with less than 48 business hours notice.)	$100.00
Emergency (Two-hour minimum plus travel at the same rate.)	$150.00

 

Video Remote Interpreting

For information on how your business or organization can become a Video Relay Interpreting participant with affordable access to sign language interpreters 24 hours a day, seven days a week, please contact us at (207) 885-0536 or interpreting@pinetreesociety.org.

Base Hourly Rate (One-hour minimum plus travel at same rate.)	$64.00
Night/Weekend Hourly Rate (Outside normal business hours 8:30 a.m. to 5:00 p.m.)	$90.00
Last Minute Hourly Rate (Requests made with less than 48 business hours notice.)	$90.00
Em-Com Emergency (Two-hour minimum plus travel at the same rate.)	$150.00

 

Videotaped Sessions

Sessions that require interpreting for films, videos, etc. to be duplicated for multiple uses are negotiate on a case-by-case basis.  Please contact please contact Doug Newton at (207) 885-0536 or dnewton@pinetreesociety.org for more information.

Trainings

Trainings and Workshops Deaf Culture/Use of Sign Language Interpreters whether live, or using Video Relay Interpreting technology is negotiated on a case-by-case basis.  Please contact Doug Newton at (207) 885-0536 or dnewton@pinetreesociety.org for more information.

Policies

General

• Fees are charged based on the contracted time (site time plus estimated travel time at the same hourly rate).
• There is a two-hour minimum charge for site time and travel time as well as a two-business day cancellation policy. 
• “No shows” are billed at the contracted amount. 

Requests

• Clients must request sign language interpreting services through the Interpreting Services office. We are unable to process requests made through an interpreter.
• Assignment changes must be reported to the Interpreting Services office as soon as possible.

Cancellations

• No shows are billed at the contracted time (site time plus estimated travel time).
• Assignments of four (4) to eight (8) hours cancelled with less than five (5) working days notice will be billed at the contracted rate and time.  Extended assignments of at least two (2) full business days or longer that are cancelled with less than 10 working days will be billed at the contracted rate and time or as negotiated at the time the request is made. Cancellations for assignments of less than four (4) hours received with less than 2 business days notice will be billed at the contracted amount.  Both situations include site time plus estimated travel time.
• During an assignment, if the consumer decides to dismiss the interpreter prior to the originally requested time, the fee for the previously agreed upon time will usually be charged.
• Clients must directly inform the Interpreting Services office of any cancellations.  We are unable to process cancellations made through an interpreter.

Number of Interpreters

As a general rule, the number of interpreters referred will be agreed upon by Interpreting Services personnel and the purchaser in advance and based on the nature of the assignment.  Interpreting Services will usually refer:

• One interpreter for requests of one-hour site time or less.
• Two interpreters for requests requiring continuous interpreting for more than one hour.  Also, two interpreters for formal and/or platform settings.
• Additional interpreters as needed for special needs (i.e. deaf-blind, large audience, varying communication needs, use of Deaf relay interpreters, etc.)

Billing Authorization Form

All new requestors must complete and return the "Billing Authorization Form" . (Simply click on the link to download the PDF. The form is also available in the upper right-hand column.)

To expedite the processing of your request, you may fax the completed form to our Scarborough office (Fax (207) 885.0076), attention Interpreting Services. It may also be mailed to:

Pine Tree Society
Interpreting Services
Nonesuch River Plaza
51 US Route 1, Suite G
Scarborough, Maine 04074

Please submit as soon as possible so that we may provide prompt attention to your request.  If you have any questions or if our staff can be of further assistance, please do not hesitate to contact us.